Terms & Conditions
***NO REFUNDS OR EXCHANGES ON ANY SERVICES , COURSES OR PRODUCTS OFFERED FROM STYLES BY FINN LLC. UNLESS STYLES BY FINN DEEMS WE ARE AT FAULT .
"SBF ORDER AUTHORIZATION FORM" LINKED AT CHECKOUT AND MAIN MENU, MUST BE FILLED OUT COMPLETELY BEFORE YOUR PROCESSING TIME BEGINS. FAILURE TO COMPLETE THIS FORM WITHIN 24 HOURS OF PLACING YOUR ORDER CAN RESULT IN SHIPPING / PICKUP DELAYS OR ORDER CANCELATION.***
Thank you for shopping with Styles By Finn ! Every order comes with free gifts and one complimentary wig maintenance service. 💖
BY SUBMITTING YOUR ORDER YOU ARE AGREEING TO THE POLICES STATED. ALSO YOU ARE AGREEING THAT IN THE EVENT A DISPUTE IS FILED , IT WILL BE REPORTED TO LOCAL AUTHORITIES AND LEGAL ACTION WILL BE TAKEN.
TURNAROUND TIME ONLY INCLUDES BUSINESS DAYS.
BUSINESS DAYS ARE MONDAY-FRIDAY 8AM-5PM NOT INCLUDING HOLIDAYS/WEEKENDS. ORDERS PLACED AFTER 5PM WILL BE TREATED AS NEXT DAY ORDERS. ALL ORDERS SHIP OUT OR BECOME AVAILABLE FOR PICKUP ON BUSINESS DAYS ONLY.
***ALL WIGS ARE MADE BY OUR OWNER VIA SEWING MACHINE. THERE IS A 12 HOUR GRACE PERIOD TO UPDATE OR MAKE CHANGES TO AN ORDER. THERE IS ALSO A 25% CANCELLATION FEE FOR ORDERS CANCELLED WITHIN THIS TIME PERIOD. THIS INCLUDES ORDERS THAT FAIL TO COMPLETE THE AUTHORIZATION FORM. AFTER THIS PERIOD NO CHANGES WILL BE MADE . PLEASE CONTACT US VIA EMAIL OR TEXT FOR REQUESTS . IF YOU HAVE ANY ISSUES WITH YOUR UNIT , IT MUST BE REPORTED WITHIN 24 HOURS OF RECEIVING. IF NO ISSUE IS REPORTED WITHIN THIS TIME FRAME , STYLES BY FINN IS NOT RESPONSIBLE. ***
Complimentary Wig Maintenance: Every custom wig purchase comes with a free wig maintenance service. This includes a wash , deep condition and style . We only ask that you pay for the shipping cost to us and the return. Please email or text us prior to sending your unit in ! Also include your order number and name in your method of contact .
Measurements / Unit Sizing: When providing measurements please ensure they are 100% accurate to make sure your wig is a perfect fit. We are not responsible for incorrect measurements. Custom measurements apply to all units excluding Ready To Ship Wigs. If you are unsure of how to measure your head please view our guide provided on our "How To Get The Perfect Head Measurements" page. Failure to provide measurements with 24 hours of your order is placed will result in your unit being created in a medium (22”) circumference. If measurements are incorrectly taken or guessed, your wig may not fit properly. The fee for re-seizing your wig is $250. This will include a deconstruction , remake and fresh styling on the unit. Also , please make us aware if your head is uniquely shaped or has any distinctive features such as deformational / positional plagiocephaly, low hairline etc . A consultation via FaceTime or zoom will be required to ensure we can accurately create your unit. If this applies to you and you have not booked a consultation we will not be responsible for units incorrectly fitting and the resizing fee will apply. Please book your consultation PRIOR to purchasing your unit .
Afterpay, Shop pay , Klarna and Zip Payments: There is a 3-5 BUSINESS DAY payment processing time for orders using this payment method ( does not apply to Ready To Ship Wigs ). Processing will not begin until payment is confirmed by the platforms used. The individual payment processing turnaround times mentioned below are for orders paid outright.
Signature Wig Orders / Build-A-Wig Orders :3-5 BUSINESS day payment processing time( payment made outright , no payment plan) ,7-14 BUSINESS day creation time and 1-3 day shipping time. PLEASE keep this in mind when ordering! ***There is an option to expedite your wig creation, Please email us at info@stylesbyfinn.com or text 470-333-3316 for more information .***
Ready To Ship Wigs: One BUSINESS day payment processing time and 1-3 BUSINESS day shipping time frame. ***Please be aware these units come as shown and described. Be sure to read all details prior to placing an order. Custom measurements, styles, customization, etc. DO NOT APPLY. ***
Bring Your Own Hair Wig Creation : 7-14 BUSINESS day creation time. Creation time begins once Styles By Finn receives your hair (following business day). HAIR MUST BE UNUSED! If hair is received used without a consultation, there will be additional fees or we will not process the order and the hair will be sent back to you (customer is responsible for return shipping). Bring Your Own Hair orders require one frontal/closure and three bundles for lengths under 16" you may send two bundles. ***You are allowed 30 days from the date of your order to send in or drop off your hair extensions. If it is not received within that time period, your order will be canceled and no refunds will be given.
Wig Maintenance / Custom Color: 7-10 BUSINESS day turnaround time. Turnaround time begins once Styles By Finn receives your hair / wig . ****10-14 BUSINESS day turnaround time for orders that are gritting lace replacements with lace provided by Styles By Finn.*** If you are sending in a unit (not provided by me) to have color done , there will be an inspection (strand test) . If it is found that the unit provided can not take the color requested , the service will be refused .There will be NO REFUNDS given in this case . The unit / hair will be shipped back without the color. To ensure this does not happen please provide good quality hair extensions or purchase directly from Styles By Finn.
***SHIPPING ADDRESS:
(Send all hair to address listed ):
STYLES BY FINN LLC
1140 WOODRUFF ROAD UNIT 106
BOX 296
GREENVILLE SC 29607
United States***
Infinite Heat Flatirons: Any issues with hot tools must be reported within 1 business days of receiving . No refunds , exchanges only when requested within the above time frame . Payment processing times do not apply to these orders.
Bundles & Lace: ALL ORDERS FOR BUNDLES AND LACE ARE PRE ORDERS . PLEASE ALLOW 3-7 BUSINESS DAYS TO RECEIVE TRACKING INFORMATION. ALSO PLEASE BE MINDFUL IF YOU SELECT A SHAMPOO/ DEEP CONDITIONING, BLEACHED KNOTS OR PLUCKING, THE HAIR WILL COME IN A NATURAL WAVY OR CURLY STATE.
***Tracking Numbers will be sent via email once processing time passes for your order type ( allow 24-48 hours for tracking number to update) . PLEASE PROVIDE AN ACTIVE EMAIL ADDRESS / CONTACT METHOD.
ShipInsure is a premium package protection provider for Styles By Finn. When you add ShipInsure to your order, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. When you file a claim, the ShipInsure team will review it, and they will get back to you within 24 hours.
If you have purchased ShipInsure Protection you will receive a confirmation email from them. You can also proceed to file a claim here
Note: If your order does not have ShipInsure protection for your StylesBy Finn order, we are not responsible for lost, stolen, damaged or delayed packages.
If ShipInsure covers your order you should receive an email from us post-purchase. The email will contain your ShipInsure ID# (starting with SI). Simply go to our claims website here and provide your Email, ShipInsure ID#, Claim reason, and your Preferred resolution. And the ShipInsure team will review your claim and get back to you within 24 hours.
Claims must be submitted within 15 days of the tracking delivery date or estimated delivery date.
Please ensure you are providing your current shipping address when placing an order, SHIPPING ADDRESSES CAN NOT BE CHANGED. All packages are shipped via USPS and adult require signature. All packages have $100 insurance included.***
*** International customers may be subject to customs or duty fees. Styles By Finn is not responsible for these extra fees that may apply to your shipment. Fees are charged to you by the receiving country and are not from Styles By Finn or the United States.***
Wig Construction Course : In Person Course -
*** START TIME WILL BE STRICTLY ENFORCED ‼️ THERE IS A 15 MINUTE GRACE PERIOD .
LATE ARRIVALS EXCEEDING GRACE PERIOD WILL RESULT IN DEDUCTION OF COURSE TIME. EXAMPLE : ONE HOUR LATE ARRIVAL, COURSE WILL BE 7 HOURS VERSUS 8 HOURS. AFTER ONE HOUR YOUR COURSE WILL BE CANCELED AND DEPOSIT WILL BE LOST.
YOU MUST RESCHEDULE IF NEEDED 24 HOURS IN ADVANCE.
NO CALL NO SHOWS, FAILURE TO RESCHEDULE IN TIME FRAME PROVIDED , FAILURE TO BRING NEEDED TOOLS (level 1 & 2) OR FAILURE TO PAY REMAINING BALANCE IN ACCEPTED METHODS WILL RESULT IN A LOST OF YOUR DEPOSIT.
IN THE EVENT OF AN EMERGENCY PLEASE CONTACT STYLES BY FINN IMMEDIATELY.
REMAINING BALANCE FOR SELECTED LEVEL IS DUE AT THE START OF THE COURSE DATE . CASH ONLY NO EXCEPTIONS, NO EXCUSES .
SEWING MACHINES SUPPORTED ARE SINGER HEAVY DUTY’S OR BROTHER LX3817(A). NO OTHER MACHINES ARE SUPPORTED.
***FOR LEVEL ONE COURSES | PLEASE TEST YOUR SEWING MACHINE FOR FULL FUNCTIONALITY PRIOR TO YOUR COURSE DATE. IF THERE ARE MANUFACTURER ERRORS THAT ARE UNABLE TO BE FIXED YOU WILL BE ASKED TO GO PURCHASE ANOTHER MACHINE & RETURN / RESCHEDULE. IF YOU MUST RESCHEDULE THERE WILL BE A $300 FEE TO DO SO. TO AVOID THIS PLEASE TEST YOUR MACHINE PRIOR TO ARRIVAL. IF YOU ARE ABLE TO RETURN , THE TIME YOU TAKE TO ARRIVE BACK WILL BE TAKEN FROM YOUR COURSE. EXAMPLE: DEPARTURE TO RETRIEVE NEW MACHINE AT 1:30PM , RETURN TIME 2:30 PM . ONE HOUR WILL BE DEDUCTED FROM YOUR TOTAL COURSE TIME (8 HOURS).
IF YOU NEED ASSISTANCE WITH TESTING YOUR MACHINE PLEASE CONTACT US , 404-904-0233, 48-72 HOURS BEFORE YOUR COURSE DATE. LAST MINUTE / SAME DAY TESTING IS NOT AVAILABLE.***
THERE ARE NO REFUNDS ON DEPOSITS OR REMAINING BALANCE PAYMENTS FOR ANY REASON ‼️***
Wig Construction Course -Virtual:
***FOR VIRTUAL COURSES | PLEASE TEST YOUR SEWING MACHINE FOR FULL FUNCTIONALITY PRIOR TO YOUR COURSE DATE. IF THERE ARE MANUFACTURER ERRORS THAT ARE UNABLE TO BE FIXED YOU WILL BE ASKED TO GO PURCHASE ANOTHER MACHINE & RETURN / RESCHEDULE. IF YOU MUST RESCHEDULE THERE WILL BE A $300 FEE TO DO SO. TO AVOID THIS PLEASE TEST YOUR MACHINE PRIOR TO ARRIVAL. IF YOU ARE ABLE TO RETURN , THE TIME YOU TAKE TO ARRIVE BACK WILL BE TAKEN FROM YOUR COURSE. EXAMPLE: DEPARTURE TO RETRIEVE NEW MACHINE AT 1:30PM , RETURN TIME 2:30 PM . ONE HOUR WILL BE DEDUCTED FROM YOUR TOTAL COURSE TIME (4 HOURS).
IF YOU NEED ASSISTANCE WITH TESTING YOUR MACHINE PLEASE CONTACT US , 404-904-0233, 48-72 HOURS BEFORE YOUR COURSE DATE. LAST MINUTE / SAME DAY TESTING IS NOT AVAILABLE.***
TOTAL COST IS $500 , YOU MAY PAY THE FULL AMOUNT OR 50%. WHEN PAYING A 50% DEPOSIT THE REMAINING IS DUE 24 HOURS BEFORE CLASS BEGINS,DEPOSIT IS LOST AND COURSE IS CANCELED IF REMAINING IS NOT PAID 24 HOURS IN ADVANCE . AN INVOICE WILL BE SENT TO THE EMAIL PROVIDED FOR REMAINING COST.
DEPOSITS ARE NON REFUNDABLE BUT ARE TRANSFERABLE ONE TIME. IF YOU WOULD LIKE TO RESCHEDULE YOUR CLASS PLEASE EMAIL US AT LEAST 24 HOURS PRIOR TO ORIGINAL SCHEDULED DATE, IF YOU DONT EMAIL US TO RESCHEDULE YOUR DEPOSIT/ PAYMENT WILL BE LOST . YOU ARE ONLY ALLOWED TO RESCHEDULE ONE TIME.
START TIME IS STRICTLY ENFORCED. STYLES BY FINN LLC WILL CONTACT YOU VIA PREFERRED METHOD ON THE DAY OF YOUR CLASS. IF STYLES BY FINN IS UNABLE TO CONTACT YOU AT THE START TIME YOUR DEPOSIT / PAYMENT WILL BE LOST (10 minute grace period). STUDENT WILL BE RESPONSIBLE FOR COST TO BOOK THE CLASS AGAIN.
PLEASE MAKE SURE TO GET THE PRODUCTS ON THE SUPPLY LIST SENT AFTER YOUR PURCHASE . IF YOU FAIL TO GET THE PROPER SUPPLIES AND ARE UNABLE TO FOLLOW ALONG WITH THE CLASS , THE CLASS WILL BE ENDED AND YOU WILL BE RESPONSIBLE FOR THE COST TO BOOK AGAIN. NO EXCEPTIONS!!!!!!!! EXAMPLE : SUPPLY LIST STATES TO GET POLYESTER THREAD BUT YOU GET COTTON THREAD . COTTON THREAD WILL NOT WORK ON A SEWING MACHINE . AT THAT POINT YOUE CLASS WILL BE ENDED . NO EXCEPTIONS NO EXCUSES. THERE WILL BE NO REFUNDS ON ANY DEPOSITS OR FULL PAYMENTS***
REFUND POLICY
We provide great Virgin and raw hair for very affordable prices. We are very confident in our products and that you'll be 100% happy with your purchase. There are ***NO REFUNDS OR EXCHANGES ***
There are NO REFUNDS on Signature Wig, Ready to Ship, Bring Your Own Hair, Build A Wig , Bundles & Lace, Virtual Class , In person class, Infinite Heat Hot Tools or Wig Maintenance orders. Virtual and in person courses also have a non refundable deposit. If you are unsatisfied with your purchase , we will try our best to accommodate it to your liking. If there is an issue please contact us using the information on our "contact us" page within 24 hours of receipt. If issues are not reported within that time frame Styles By Finn is not responsible .PLEASE READ all of the information provided when purchasing to ensure you are ordering the correct item.
IN THE EVENT THAT A FRAUDULENT DISPUTE IS FILED STYLES BY FINN WILL PROSECUTE TO THE FULLEST EXTENT OF THE LAW.
***ALL HAIR EXTENSIONS PROVIDED ARE 100% VIRGIN. BUNDLES AND FRONTALS/CLOSURES VARY IN COLOR (1B & 2 (NOT INCLUDING 613 HAIR)).
COLORED UNITS MAY APPEAR DARKER/ LIGHTER DEPENDING ON LIGHTING / SETTING IT IS BEING SEEN IN. PICTURES PROVIDED ONLINE HAVE BEEN TAKEN IN FRONT OF MULTIPLE HIGH QUALITY RING LIGHTS WITH COOLER SETTINGS.
UNITS WITH THE SELECTED STYLE “BODY CURLS” WILL COME WITH LITE / MODERATE LAYERS . BOB UNITS ALSO COME WITH A BLUNT CUT UNLESS OTHERWISE REQUESTED.
WE STRONGLY RECOMMEND FOLLOWING THE WIG CARE TIPS PROVIDED IN YOUR PACKAGE TO ENSURE THE LONGEVITY OF THE UNIT.
ALL CUSTOM MADE WIGS ARE RECREATED MEANING NO TWO UNITS WILL BE EXACTLY THE SAME. UNITS WILL BE VERY SIMILAR TO YOUR DESIRED LOOK BUT NOT EXACTLY THE SAME .
ALL HAIR PROVIDED CAN BE COLORED / BLEACHED. HOWEVER IT IS STRONGLY RECOMMEND TO HAVE STYLES BY FINN COMPLETE THIS SERVICE. STYLES BY FINN HOLDS NO RESPONSIBILITY FOR HAIR THAT IS DAMAGED BY ANOTHER STYLIST OR PERSON DURING THE COLORING OR BLEACHING PROCESSING.
DEEP WAVE WIGS ARE NOT ELIGIBLE FOR CUSTOM COLOR AND MAY ARRIVE A LITTLE DAMP DEPENDING ON TEMPERATURES DURING TRANSIT.
6x6 LACE IS NOT AVAILABLE FOR 613.
Also , please make us aware if your head is uniquely shaped or has any distinctive features such as deformational / positional plagiocephaly, low hairline etc . A consultation via FaceTime or zoom will be required to ensure we can accurately create your unit. If this applies to you and you have not booked a consultation we will not be responsible for units incorrectly fitting and the resizing fee will apply. Please book your consultation PRIOR to purchasing your unit . ***
Shop Pay Installments Disclosure :
"Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses."